Updating Software

For Version 7.3.5 and earlier: follow these instructions
  1. Confirm your Maintenance Subscription
    • Determine your subscription's Expiry Date:
      • Enter your License Key on this page and click Upgrade/Renew. If your subscription is expired, renew it before you continue to the steps below.
  2. Make a backup
    Note: There is no way to restore a previous version without a backup.
     
  3. Run the installer
    • If you are running version 7.3.5 and earlier, follow these instructions
    • If you are running version 7.3.7+, install these directly
      • Note:
        • Before Installing: some Enterprise customers using version 7.3.7 with LDAP/AD integrations have noticed a slow-down in performance after upgrading. We encourage customers to first test this update before installing in their production environment. We are working to resolve this issue.
    • Stable version (recommended)
    • Latest version
      • Contains the newest features and fixes. Some of these features may still be undergoing additional Quality Assurance (not recommended for large enterprise implementations)

  4. Reactivate License Key on License Tab
    • Enter it as the Product Key on the License Tab | Status. Click Activate, or Activate Offline for computers not connected to the internet.

Problems?

The upgrade of Password Server is a quick and simple process on all Windows Servers, Computers, and VM's mentioned here. Sometimes however, an unexpected problem may occur, and in this situation please:

Update KeePass Client

If you update Password Server, you and your users should also update KeePass Client.

Download the version the best corresponds to your Password Server version from:

Changing Servers

Some users may choose to switch servers as part of their upgrade procedure.

It is recommended to migrate your database between two servers running the same version of Pleasant Password Server using the Database Backup feature. However in instances of server failure or incompatibility with new versions, this may not be possible.

 


In such cases, move your database to the new server and follow the Updating Software instructions.

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