Items Included in Database Backups

All items that are important to Password Server running are included in the Database backups.

This includes, for example:

  • Folders/Entries, User Access Security, Administrative Settings & Configuration, Audit Logs, Policies & Challenges, Schedules, License & Backup Encryption key, Enforced Client Config files, even Custom Logos, etc.

What is NOT Stored in the Database

You may wish to make a back for these reasons:

  • Save any undocumented, technical modifications you have made to Password Server files (see below),
  • Wish to save error log output files, or,
  • Just to be thorough and manually backup all data locations

The following items usually are not stored in the database and can be backed up manually:

  • Connection Strings,
  • Machine encryption key,
  • License Key,
  • Config files - specialized technical changes,
  • Recorded SSO Session files,
  • Some log output file types, for example:
    • Output Error log files for Server, Web, & KeePass

Other Data Storage Locations

Note: in case of backing the database manually, be sure stop the Password Service.

  1. Backup these file folder locations:
    • %ProgramData%\Pleasant Solutions
    • %ProgramFiles(x86)%\Pleasant Solutions
  2. Save Registry entries:
    • Open the Windows registry and expand the branch:
      • Locate the Pleasant Solutions folder, right click on it, and click Export.
  3. Optionally, you may also want to backup:
    • Any KeePass folders on your server:
      • %AppData%\PleasantKeePass
      • %AppData%\KeePass
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