Settings SMTP Email Configuration

Simple Mail Transfer Protocol (SMTP) configuration is integral to many Pleasant Password Server features.

Authentication

The SMTP protocol will attempt to connect using a compatible authentication method supported by your SMTP server.

Note: We explicitly do not support XOAUTH2 as a mechanism

Enable SSL: if TLS is required, then select this option.

Username & Password can be left blank, if no authentication is required. However, if the Username is provided than a password is needed as well.

Test SMTP Email

Click the "Test SMTP" button:

  • The Email attempt will display this message:
    • "Attempting to send a test email to __________________"

Troubleshooting

If you are unable to receive a test email check the steps below.

  • View Email Logging Details
  • Is Firewall / Anti-virus Blocking Outbound Emails
    • If you have a firewall blocking outbound email, the process to exclude is:

"%ProgramFiles(x86)%\Pleasant Solutions\Pleasant Password Server\PassMan.WindowsService.exe"

(Note: this location is the default install directory, but may have been changed to another folder)

  • Authentication Method
    • Check that the SMTP server is accepting authentication with your SMTP username and password.
  • Check SPAM / Junk Filters
    • If necessary, add email address as a contact to avoid SPAM filters
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