(Versions 7.2.3+ and Enterprise or higher license)
Automatic database backups and database restoration (through the web client) have been added to Pleasant Password Server. With the addition of database backup and restoration easy database migration is now also available.
Have Questions? Contact Us
These features can be accessed from the Settings tab (in versions 7.9.7+) or in the Advanced tab (in previous versions) of the navigation bar:
Note: Without the backup encryption key, you will not be able to restore your database from a backup.
This page allows you to set how often the backup is run, how many backups are kept, the key used to encrypt the backup, the name of the folder where the backups will be stored, and the prefix given to backup filenames.
Reference: items included in Database Backups
- Older versions: are configured using CRON Expressions - the editor on the page allows for easy CRON Expression generation
Note: Reducing the number of backups will remove the older backup files.
- Note: This key is needed when Restoring a Backup.
C:\ProgramData\Pleasant Solutions\Password Server\<FolderName>
- Changing the folder name will not delete the old folder, but will create a new folder with the specified name the next time a backup occurs.
<FilenamePrefix>_<Time of Backup>_<Random Suffix>
- where the Time format is: <
Year>_<Month>_<Day>_<Hour>_<Minute>_<Second>
- The <Random Suffix> ensures backup files are uniquely named.
- Changing the Filename Prefix will prevent backups with the old prefix from being overwritten.
Note: While it is possible to run the database backup process while the server is actively being used, best practice is to only run backups when no one is using Password Server.
Note: The Save button is only enabled when there have been changes made to the database backup form.
Viewing Backup Results
Logging of this Backup event is stored in the Audit logs:
Navigation menu > Logging > Logged Events
The log will indicate Success or Failure and the filename of the newly created backup file:
Error details may be found by following: these instructions.
After saving a backup configuration, trigger a manual database backup by clicking on the Backup Now button.
If there are pending changes to the backup configuration the Backup Now button will be disabled.
You will see a notification message:
Backup progress can be seen from the Logging page.
This page lets you pick a backup to restore.
Warning: Restoring a backup overwrites the current database - if it has not been backed up, it will be gone for good. Also note that you will not be able to use Password Server while the database is being restored.
1. (Optional) Click Backup Now (see above, in Database Backups).
2. Enter the same Encryption Key used to create the backup file (under Advanced tab > Database Backups > in the Encryption Key field), to restore the database.
3. Select a backup file stored on the server: click the backup file you wish to restore.
4. Click Restore
5. Possible messages:
Ensure your Encryption key matches the Encryption key used to create the Backup file (see the Database Backups page)
6. Restart the service/site:
Wait for the service/site to start, then restart the service/site one more time.
Note: Uploading a file will remove your ability to pick an existing backup until the uploaded file is removed
Event Logs
Logging of this Restore event is stored in the Audit logs and can be found on:
The log will indicate Success or Failure and the filename of the newly created backup file.
Any additional error details may be found by following: these instructions.
If you run into any issues with the restore, contact us by email (link is on the right-hand side) and include:
Database migration is possible through the following steps:
(Versions 7.2.3+ and Enterprise or higher license)
Automatic database backups and database restoration (through the web client) have been added to Pleasant Password Server. With the addition of database backup and restoration easy database migration is now also available.
Have Questions? Contact Us
These features can be accessed from the Settings tab (in versions 7.9.7+) or in the Advanced tab (in previous versions) of the navigation bar:
Note: Without the backup encryption key, you will not be able to restore your database from a backup.
This page allows you to set how often the backup is run, how many backups are kept, the key used to encrypt the backup, the name of the folder where the backups will be stored, and the prefix given to backup filenames.
Reference: items included in Database Backups
- Older versions: are configured using CRON Expressions - the editor on the page allows for easy CRON Expression generation
Note: Reducing the number of backups will remove the older backup files.
- Note: This key is needed when Restoring a Backup.
C:\ProgramData\Pleasant Solutions\Password Server\<FolderName>
- Changing the folder name will not delete the old folder, but will create a new folder with the specified name the next time a backup occurs.
<FilenamePrefix>_<Time of Backup>_<Random Suffix>
- where the Time format is: <
Year>_<Month>_<Day>_<Hour>_<Minute>_<Second>
- The <Random Suffix> ensures backup files are uniquely named.
- Changing the Filename Prefix will prevent backups with the old prefix from being overwritten.
Note: While it is possible to run the database backup process while the server is actively being used, best practice is to only run backups when no one is using Password Server.
Note: The Save button is only enabled when there have been changes made to the database backup form.
Viewing Backup Results
Logging of this Backup event is stored in the Audit logs:
Navigation menu > Logging > Logged Events
The log will indicate Success or Failure and the filename of the newly created backup file:
Error details may be found by following: these instructions.
After saving a backup configuration, trigger a manual database backup by clicking on the Backup Now button.
If there are pending changes to the backup configuration the Backup Now button will be disabled.
You will see a notification message:
Backup progress can be seen from the Logging page.
This page lets you pick a backup to restore.
Warning: Restoring a backup overwrites the current database - if it has not been backed up, it will be gone for good. Also note that you will not be able to use Password Server while the database is being restored.
1. (Optional) Click Backup Now (see above, in Database Backups).
2. Enter the same Encryption Key used to create the backup file (under Advanced tab > Database Backups > in the Encryption Key field), to restore the database.
3. Select a backup file stored on the server: click the backup file you wish to restore.
4. Click Restore
5. Possible messages:
Ensure your Encryption key matches the Encryption key used to create the Backup file (see the Database Backups page)
6. Restart the service/site.
Note: Uploading a file will remove your ability to pick an existing backup until the uploaded file is removed
Event Logs
Logging of this Restore event is stored in the Audit logs and can be found on:
The log will indicate Success or Failure and the filename of the newly created backup file.
Any additional error details may be found by following: these instructions.
If you run into any issues with the restore, contact us by email (link is on the right-hand side) and include:
Database migration is possible through the following steps:
(Versions 7.2.3+ and Enterprise or higher license)
Automatic database backups and database restoration (through the web client) have been added to Pleasant Password Server. With the addition of database backup and restoration easy database migration is now also available.
Have Questions? Contact Us
These features can be accessed from the Settings tab (in versions 7.9.7+) or in the Advanced tab (in previous versions) of the navigation bar:
Note: Without the backup encryption key, you will not be able to restore your database from a backup.
This page allows you to set how often the backup is run, how many backups are kept, the key used to encrypt the backup, the name of the folder where the backups will be stored, and the prefix given to backup filenames.
Reference: items included in Database Backups
- Older versions: are configured using CRON Expressions - the editor on the page allows for easy CRON Expression generation
Note: Reducing the number of backups will remove the older backup files.
- Note: This key is needed when Restoring a Backup.
C:\ProgramData\Pleasant Solutions\Password Server\<FolderName>
- Changing the folder name will not delete the old folder, but will create a new folder with the specified name the next time a backup occurs.
<FilenamePrefix>_<Time of Backup>_<Random Suffix>
- where the Time format is: <
Year>_<Month>_<Day>_<Hour>_<Minute>_<Second>
- The <Random Suffix> ensures backup files are uniquely named.
- Changing the Filename Prefix will prevent backups with the old prefix from being overwritten.
Note: While it is possible to run the database backup process while the server is actively being used, best practice is to only run backups when no one is using Password Server.
Note: The Save button is only enabled when there have been changes made to the database backup form.
Viewing Backup Results
Logging of this Backup event is stored in the Audit logs:
Navigation menu > Logging > Logged Events
The log will indicate Success or Failure and the filename of the newly created backup file:
Error details may be found by following: these instructions.
After saving a backup configuration, trigger a manual database backup by clicking on the Backup Now button.
If there are pending changes to the backup configuration the Backup Now button will be disabled.
You will see a notification message:
Backup progress can be seen from the Logging page.
This page lets you pick a backup to restore.
Warning: Restoring a backup overwrites the current database - if it has not been backed up, it will be gone for good. Also note that you will not be able to use Password Server while the database is being restored.
1. (Optional) Click Backup Now (see above, in Database Backups).
2. Enter the same Encryption Key used to create the backup file (under Advanced tab > Database Backups > in the Encryption Key field), to restore the database.
3. Select a backup file stored on the server: click the backup file you wish to restore.
4. Click Restore
5. Possible messages:
Ensure your Encryption key matches the Encryption key used to create the Backup file (see the Database Backups page)
6. Restart the service/site:
Wait for the service/site to start, then restart the service/site one more time.
Note: Uploading a file will remove your ability to pick an existing backup until the uploaded file is removed
Event Logs
Logging of this Restore event is stored in the Audit logs and can be found on:
The log will indicate Success or Failure and the filename of the newly created backup file.
Any additional error details may be found by following: these instructions.
If you run into any issues with the restore, contact us by email (link is on the right-hand side) and include:
Database migration is possible through the following steps: